Candle Care + Shipping
Candle Care Tips
We highly recommend following each of the following steps:
- Trim your candle's wick to 1/4" before each lighting or once your candle has cooled.
- Never attempt to trim a burning candle.
- Discard the snipped portion in the trash; never leave wick trimmings in your candle jar.
- The wick should always remain centered and away from the sides of the vessel.
- Allow the wax to melt to the edges of the jar during each burn to prevent tunneling.
- Once the candle's gone, we hope you'll re-use it. Clean it out and you've got a new planter or pencil holder – or whatever you want!
Safety first - because candles contain a small flame, we encourage following these common sense rules of thumb:
- Never leave a candle burning unattended, near a draft, or in reach of children or pets.
- Don't burn your candle for more than 4 hours at a time.
- Do not allow your wick to curl over, as this can create a larger than normal flame.
- Stop burning your candle when only 1/4" of wax remains.
- Do not pick up a burning candle or immediately after it's been blown out.
- Protect the surface underneath the candle no matter the material.
At Radiate Candles & Cosmetics we value our customers as our own family, which is why customer service is very important to us.
Please reach out if you have questions about any of our products or about your order. Contact us at email@example.com.
Radiate Candles & Cosmetics currently has a 24-48 business hours processing time for all orders. All orders will be shipped via USPS Priority mail from our shop.
Business hours are Monday to Friday & any order placed over the weekend will be processed as soon as we return to the shop on Monday!
We do not ship on nationally celebrated holidays.
We will offer free USPS shipping for all orders over $75 with promo code listed on the homepage.
You will receive a shipping notification with tracking information once your order has left our hands.PAYMENT METHODS
At this time we are accepting Visa, Mastercard, American Express, Discover, Diners Club, Apple Pay, Google Pay & our Radiate Candles & Cosmetics Gift Cards.